By using the website to buy products online, you confirm that you are 18+ years old.
Ordering: Please note that products will not be sent until we have proof of payment in our account. We will not be liable if there is a delay, and we will not accept your order if the payment does not clear.
After you have placed your order: You will receive an email to acknowledge your order. It will confirm which products you have ordered. This email is not an order acceptance from us.
We cannot not accept your order if:
- We do not have the products in stock.
- Your payment is not authorized.
- There is an error on our website regarding the price or other details of the products.
- You have cancelled it in accordance with the instructions below.
We reserve the right to refuse any order.
Cancelling an order before the product has been sent: If you change your mind after placing an order, you can cancel it at any time before we send it. You will need to give us your name and address details, as well as your order number to cancel your order.
Returning products after sending: Each product sold through LIFEisGRAPE is guaranteed. If you are not satisfied with the product after receiving it, please send an email: firstname.lastname@example.org
Courier Costs / Delivery Costs:
Local delivery (Port Elizabeth CBD area only) FREE delivery for orders of R2000+ Surrounding areas: Despatch, Uitenhage, Kirkwood, Paterson, Addo, (AA Rates will apply) Packaging and delivery costs, if any, will be added to the total price of your purchase.
While we make every effort to ensure that the products shown on our website are currently available at the price shown, we cannot guarantee that this will always be the case. If products you have ordered are unavailable, you will be notified as soon as possible.
The price you pay shown at the time you place your order, might have since changed and could have a different price in the shop, which will be relayed to you asap.
Changes to Terms & Conditions for buying products online: We reserve the right to change these Terms & Conditions for buying products online from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying products online on the website.